Day1 Secrets of Management Consulting -- Mindset (23 October, Saturday)

 Day 2 Consultation and Personal Consulting Skills (24 October, Sunday)

Day 3 Change Framework and Organisational Processes (30 October, Saturday)

Day 4 Diagnostics and Consulting Toolkit (31 October, Sunday)

Day 5 Building a Practice and Delivering on the Promise (6 November, Saturday)

Provost and Master Trainer : Professor Alfred Ho

Professor Ho is currently the Provost and COO of the Academy of Management Consultancy and is responsible for the quality control and coordination of all major programs. Over the last thirty years, he has worked on more than 300 organisational review, improvement and development projects with the Hong Kong Government, NGOs, and private organisations during his association with institutions like the Hong Kong Productivity Council, Vocational Training Council (specifically its Management Development Centre of Hong Kong), Omega Consulting Group, Poon Kam Kai Institute of Management, and the Hay Group. Client organisations have included the Hutchison Whampoa Group, Modern Terminals Limited, Hong Kong Telecom (now PCCW), Hong Kong Air Cargo Terminals, SmarTone, Pizza Hut, Education Department, the Civil Services Training & Development Institute, ICAC, the Judiciary, Hong Kong Council of Social Services, the Bank of China Group, the Personnel Bureau of the Guangdong Province, etc.

Professor Ho was one of the masterminds who developed the Professional Foundation course in Management Consultancy in 2000. In 2003, together with Dr Gregg Li, he led the first management consultant development program in the Mainland in collaboration with the Fudan University, Shanghai. In 2004, he led the IMCHK project team in identifying and defining the competencies for management consultants in Hong Kong and the Mainland in collaboration with the Tsinghua University, a project funded by the HKSAR Government's Professional Services Development Assistance Scheme (PSDAS).

Professor Ho is Hong Kong's first Oxford University qualified development adviser, assessor and verifier for the NVQ (National Vocational Qualification) in Management and was responsible for introducing the competency-based HR recruitment, assessment and development approach into Hong Kong, which after more than a decade is the system now adopted by HKSAR government's QF (Qualification Framework) system.

In addition to conducting training & development sessions and engaging in consultancy projects in Hong Kong, He leads strategy formulation, change facilitation and senior management seminars in the Mainland, Macau SAR, Thailand, Singapore, Malaysia and Australia.
 
Qualifications:
● Bachelor of Social Sciences, The University of Hong Kong
● MBA, The University of Hong Kong
● MSc in Information Systems, The Hong Kong Polytechnic University
● Oxford University certified Development Adviser, Assessor and Internal Verifier in Management (NVQ – National Vocational Qualification system)
● Certified Management Consultant (CMC) – International Council of Management Consulting Institutes
● Adjunct Professor, Bulacan State University, Philippines - providing supervision to local Doctor of Business Administration candidates
 
Professional membership:
● Member of the Chartered Management Institute, UK (MCMI)
● Fellow of International Institute of Management (FIIM)
● Fellow of the Institute of Training Professionals (FITP)
● Fellow of Institute of Management Consultants Hong Kong (FIMC)
 
Subject Area Expertise:
● Creativity & Innovation
● Thinking Skills (Six Thinking Hats; Lateral Thinking)
● Strategy Formulation; Vision-Mission-Value Facilitation
● Corporate Turnaround
● Team Building
● Executive Coaching
● Train-the-Trainer

Master Trainer :Dr Thomas Tang

Dr Tang has over 15 years of experience in consulting and teaching, many of which were involved in managing multimillion dollar projects where English is the medium. He has been associated with GML, PA Consulting, and ERM; and is one of the AMC's most experienced master trainers. He brings an understanding to help Asians compose sensible proposals and reports to an international audience. His background provides the context for participants learning how to present themselves in an international and global environment. As a director at the Global Institute of Tomorrow, one of his missions is to help leaders around the world understand one another.

During 1999 to 2001, Dr Tang was the Managing Consultant at the Hong Kong office responsible for business development, assignment management and sales & marketing for PA Consulting's Government & Public Services Practice in Hong Kong. At that time, he worked in a team of 6, leading projects on e-business, outsourcing, organisational effectiveness and project management.

Before that, Dr Tang worked for 8 years as an environmental consultant starting in the UK and then in Hong Kong, where he was involved in or led projects on environmental management systems, policy analysis and corporate responsibility. Positions held: Managing Director (1998–1999), Director (1996-1998), Principal Consultant (1995-1996) and Senior Consultant (1991-1995).
 
Qualifications:
● BSc Hons (Industrial Chemistry), City University, London
● MBA, Henley Management College
● PhD (Materials), City University, London
● Certified Management Consultant (CMC)
 
Professional membership:
● Visiting Lecturer at The Hong Kong Polytechnic University (2000- 2001)
● Lead Tutor in Strategy, Change Management and Operations Management for the National University Of Ireland (UK)
● Lead Tutor for Organisational Development and Marketing for LaTrobe University (Australia)
● Principal EARA Environmental Auditor (qualified 1998)
● Member of Associate Faculty, Henley Management College (since 1997)
● Member of the Royal Society of Chemistry (since 1985).
 
Subject Area Expertise:
● Consulting Skills
● Change Management and Business Strategy
● Communications and Stakeholder Engagement
● English Reports and Proposals
● Leadership
● Public and Private Sector Policy Research

Master Trainer and Quality Assessor : Dr C Y Wong

Dr Wong is the CEO (Chief Executive Officer) of the Academy and is one of our most seasoned industrial engineers and consultants, with over 30 years of both hands-on consulting and training experiences.

Dr Wong is a practitioner, having managed and run many factories since 1976. In 1976, he started his career as a Factory Manager with one of the top leather manufacturers in Hong Kong. In 1979 CY joined the largest aluminum & brass extruder in Hong Kong. In 1982 a “Fortune 500” company in the region, working on metal tyre valves, tyre pressure gauges & automobile accessories. He later became the Managing Director of a trading and engineering enterprise in 1985.

Dr Wong is a quality guru and trainer, notably in areas such as workflow, productivity improvements, and quantum improvement in efficiencies. For over 10 years, Dr Wong has been associated as a Senior Advisor at the Management Development Centre (MDC) of the Vocational Training Council specializing in Manpower Planning, Project Management, Cost-Benefit Analysis, Engineers as Managers, Training Needs Analysis, Quality Improvement and Service Quality

Dr Wong is also a management subject specialist and university lecturer. C Y has extensive experience in management development and teaching. He was a part-time visiting lecturer for management subjects at The University of Hong Kong 1977–2005 and also at The Hong Kong Polytechnic University 1985–present.

Dr Wong is also a seasoned management consultant, having advised a multiple lists of clients from Hong Kong Tramway to Philips Manufacturing over the years. Dr Wong sits on the Council of the Institute of Management Consultants and has examined numerous consultants for the certification of CMC (Certified Management Consultants).

Qualifications:
● DMS, Hong Kong Polytechnic University
● MSc., University of Durham, UK
● PhD, University of Wollongong, Australia
● Oxford University certified management NVQ adviser, assessor and verifier
● Certified Management Consultant (CMC)
● Adjunct Professor (ICN Graduate Business School, University of Nancy, France; and Bulacan State University, Philippines)
● Chartered Professional Engineer (Mechanical) Prof. Membership:
 
Professional membership:
● Fellow of International Institute of Management (FIIM)
● Fellow of the Chartered Management Institute (FCMI)
● Member of Institution of Engineer, Australia (MIEAust)
 
Subject Area Expertise:
● Project Management
● Quality Operational Improvement
● Corporate Turnaround
● Coaching
● Train the Trainer
● Presentation Skills
● Problem Solving and Decision Making

Guest Speaker : Dr Gregg Li

Dr Li has more than 30 years of hands-on and management consulting experience in the US and Asia. He has been associated with the consulting and research arms of the East West Center, American Express, Citibank, Coopers & Lybrand MCS, Omega Consulting; and he ran the management think tank at The University of Hong Kong as their Chief Executive; and now as Principal of Corporate Governance Practice, Aon Asia.

Guest Speaker : Dr Stephen Ng

Dr Ng is managing director of QuST Continuation Limited and Associate Project Director of Poon Kam Kai Institute of Management, The University of Hong Kong. He headed up the Executive Training and Development Stream for the Institute of the university in 1999 to 2002.
Dr Ng is formerly a director at Motorola Semiconductors, Asia where he spearheaded the Change Program, 3PLs & 4PLs and Customer Responsiveness Centers for Motorola throughout the world. Stephen was also instrumental in helping design and deliver of Leadership, Strategic Planning, Supply Chain Management, Quality and Services related programs for the Corporation and Motorola University in Asia.

Guest Speaker : Mr Wilfred Tsui

Mr Tsui had been the Judiciary Administrator of the Hong Kong Judiciary from 1999 to 2005, responsible for providing an efficient support system to the various levels of Courts and Tribunals and improving access of the public to the administration of justice. He had been successful in leading the Judiciary Administration to go through an organization development process since 1999, resulting in winning the Silver Award in the Hong Kong Management Association's Quality Award in 2005.

Prior to that, Mr Tsui was the Deputy Director (Management and Human Resources) of the Hospital Authority, Hong Kong from 1991 to 1999. He was instrumental in the formation and setting up of the Authority; designed and successfully implemented a new management initiative, involving introduction of a new management structure, systems, people development, and most importantly a customer oriented culture into all public hospitals. In addition, he had over 20 years' public sector management experience as an Administrative Officer and Executive Officer in the Hong Kong Government.

Mr Tsui has developed a special interest in change management, continuous quality improvement and organization development in the general management area, as well as in the specialized fields of hospital and court administration.  

有關香港市務學會

香 港市務學會於一九八二年成立，是香港唯一的獨立非牟利市務專業團體，其名譽贊助人為香港特首曾蔭權先生(GBM, KBE, JP)。 學會積極開辦多種類型的市場營銷專業發展活動及培訓課程，所收學費，除支付導師、場地、宣傳開支外，將用以會務發展及行政開支。有意更深入了解本會，歡迎 瀏覽本會網頁www.hkim.org。

如希望獲悉更多本會最新舉辦之活動及培訓課程資訊，請歡迎瀏覽本會活動網頁: http://www.hkim.org.hk/upcoming_activities.html

Course and Course Code:

Course Date/Time:

23, 24, 30, 31 October, and 6 November (Every Saturday and Sunday)
9:00am – 5:30pm

Venue:

Fee (Per head):

Max. class size:

Medium of Delivery:

English

Enrolment Deadline:

First-come, first-served

CPD Hours:

**40 CPD Hours**

To enroll:

Enquiries:

HKIM Marketing Officer Mr Derek Ng
T: 2104 2280 F:2881 6057

Confirmation and Payment method:

• Cash :
  Pay in-person at Academy of Management Consultancy Limited.
• Transfer :
  Deposit the required amount to Academy of Management Consultancy Limited HSBC account 047-829270-838 "Academy of Management Consultancy Limited" and fax the receipt together with this reply slip to HKIM office at 2881-6057. Please bring along a copy of the bank confirmation to the event for inspection.
• Cross Cheque :
  Please prepare the cheque payable to "Academy of Management Consultancy Limited ", with the name of participant(s) and the name of event written on the back of the cheque. Please mail the cheque to AMC (AMC address: Academy of Management Consultancy Limited , Room D, 11/F., UWA Building, 18 Connaught Road West, Sheung Wan, Hong Kong)

Important notice:

• Participants will receive phone call within 3 days upon enrolment, and the final confirmation letter and details will be sent via email 3 days prior to the course. Participants are obliged to settle activity payment after receiving phone call acknowledgement.
  
• HKIM reserves the right to cancel the function in case of under-enrolment, to change the speaker, date or venue if necessary.
• No-shows will be charged and payments are non-refundable unless the activity is cancelled by the Institute.
• Enrolments are on a first-come-first-served basis, and it will only be confirmed by full payment.
• Payment can be refunded if cancellation is submitted 7 working days before the activity, and the refund amount is subject to 5% of the paid enrolment fee or HK$100 (whichever higher) as handling charge.
• Cancellation with less than 7 working days' notice before the activity is not entitled to any refund.

Hong Kong Institute of Marketing 香港市務學會
香港上環永樂街28-34號東成商業大廈3樓
3/F, 88 Commercial Building, 28-34 Wing Lok Street, Sheung Wan, Hong Kong
Tel:2881-6682 Fax:2881-6057